Data Deletion Instructions
Fannel - Required by Meta Platform Terms
Remove your account and Meta data
To remove your Fannel profile and data controlled solely by your account — including applicable Meta tokens and Google OAuth access and refresh tokens — follow these steps:
- Sign in to your Fannel account.
- Navigate to Settings → Account.
- Click Delete account, type DELETE to confirm, and submit.
We process account and Meta data deletion requests within 30 days. Stored access tokens for integrations controlled solely by your account are removed during processing.
Deleting your user account does not delete a shared agency workspace or its synced business data for other authorized members. Requests to remove stored Facebook or Instagram data from a shared workspace can be sent to segundo@fannelai.com so we can verify the scope and your authority.
Revoking Meta permissions without deleting your account
You can revoke Fannel's Meta access from Facebook's Business Integrations settings without deleting your Fannel account.
Open https://www.facebook.com/settings?tab=business_tools, select Fannel and remove the integration. Revocation stops future authorized access; it does not by itself delete data already stored in Fannel. To request deletion of stored Facebook or Instagram data, email segundo@fannelai.com with the account email and the data you want removed.
Revoking Google Drive permissions
You can revoke Fannel from your Google Account permissions without deleting your Fannel account. Revocation prevents future access; you can request deletion of stored data through this flow or by email.
Email request
If you cannot access your account, email segundo@fannelai.com with subject line "Delete my data". Include the email address associated with your Fannel account. We will process your request within 30 days.