Terms of Service

1. Service

Fannel (operated by FANNEL ADS S.A.S.) is an ad campaign operations platform that connects to Meta and other ad platforms to provide analytics, reporting, and campaign management features, including AI-assisted analysis and recommendations.

2. Account responsibility

You are responsible for keeping your account credentials secure and for the activity that occurs under your Fannel account. You must have authority to connect each agency, marketing account, Meta Business Manager, ad account, or other platform asset you use with Fannel.

3. Meta authorization and compliance

You may use Fannel only for lawful purposes and in compliance with Meta Platform Terms, Meta Advertising Policies, and all applicable laws. You must not use Fannel to violate the rights of others.

By connecting your Meta account, you agree that Fannel will act as a data processor on your behalf for Meta Platform data pursuant to Meta Platform Terms. You are responsible for ensuring your use of Fannel complies with Meta's policies.

4. No automatic Meta changes

Fannel does not automatically publish, edit, pause, or change your Meta campaigns, ad sets, ads, budgets, or settings without your instruction. You remain responsible for any action you take in Meta, in Fannel, or through any connected advertising platform.

5. Acceptable use

You must not misuse Fannel, attempt to access data you are not authorized to access, interfere with the service, upload unlawful or infringing content, or use Fannel to evade Meta review, enforcement, or advertising rules.

6. Fees and billing

Paid features, usage limits, subscriptions, and billing terms are shown in the product or checkout flow when applicable. You are responsible for fees, taxes, and charges accepted by your account.

7. Account termination

You may delete your account at any time via Settings → Account → Delete account. We may suspend or terminate accounts that violate these terms.

8. Disclaimers

Fannel is provided "as is" without warranties of any kind. We are not responsible for ad performance outcomes or platform policy changes by Meta.

9. Limitation of liability

To the maximum extent permitted by law, Fannel is not liable for indirect, incidental, special, consequential, exemplary, or lost profit damages arising from your use of the service.

10. Changes to these terms

We may update these terms as the service, legal requirements, or connected platform requirements change. The updated date on this page shows when the terms were last revised.

11. Contact

Questions? Email benjamin@fannelads.com.