Terms of Service

1. Service

Fannel AI (https://fannelai.com) is a paid-media analytics and ad-management application owned and operated by FANNEL ADS S.A.S. It connects to Meta and other ad platforms to provide analytics, reporting, recommendations, and user-confirmed ad delivery-status controls using approved permissions such as ads_read, ads_management, business_management, pages_show_list, and pages_read_engagement.

2. Acceptable use

You may use Fannel only for lawful purposes and in compliance with Meta Platform Terms, Meta Advertising Policies, and all applicable laws. You must have authority to connect the Meta assets you authorize, keep your credentials secure, and review campaign content, rules, and actions before using them.

3. Meta Platform compliance

By connecting your Meta account, you authorize Fannel AI, operated by FANNEL ADS S.A.S., to process approved Meta Platform Data to provide the product features you request, in accordance with Meta Platform Terms. This includes use of approved permissions such as ads_management, pages_show_list, and pages_read_engagement. You are responsible for ensuring your use of Fannel complies with Meta's policies.

Fannel does not create, publish, delete, or automatically change Meta campaigns, ad sets, ads, budgets, or account settings. Fannel changes the delivery status of an existing ad only after an authorized user selects it and confirms Pause or Start. Current Rules are recommendation-only and do not automatically change Meta ads. You remain responsible for actions you approve.

4. Fees and billing

Paid plans, invoices, and subscriptions are handled through Stripe. Fees are charged according to the plan and billing interval selected at checkout.

5. Account termination

You may delete your account at any time via Settings → Account → Delete account. We may suspend or terminate accounts that violate these terms.

6. Disclaimer

Fannel is provided "as is" without warranties of any kind. We are not responsible for ad performance outcomes or platform policy changes by Meta.

7. Limitation of liability

To the maximum extent permitted by law, Fannel is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service.

8. Contact

Questions? Email benjamin@fannelads.com.