Privacy Policy

A. Who we are

Fannel is operated by FANNEL ADS S.A.S., located at Azurduy Juana 2440 Piso: PB Dpto: F - Ciudad de Buenos Aires, CP 1429, Argentina. Contact us at benjamin@fannelads.com.

B. Data we collect

We collect information you provide when creating an account (name, email address), workspace and billing information, and data obtained via OAuth integrations you authorise.

C. Data we receive from Meta

When you connect a Meta Business account via our OAuth flow, Fannel receives the following data from Meta on your behalf:

• Public profile - your name and Meta user ID, used to identify your account within Fannel.
• Ads read - read-only access to your ad accounts, campaigns, ad sets, ads, insights, creatives and media metadata for analytics and reporting.
• Ads management (ads_management) - access to manage ads for ad accounts you authorize, including user-initiated pause/resume actions and guardrail rules you configure.
• Business management - access to your Meta Business Manager assets to enumerate the Business Managers and ad accounts available to your connected Meta user.
• Pages show list (pages_show_list) - access to list and verify the Facebook Pages you manage so Fannel can connect the correct Page-backed ad account assets.
• Pages read engagement (pages_read_engagement) - access to Page-posted content, Page metadata, and engagement or insight context needed to display ad creative content with performance metrics.
• Creative and performance data - creative review inputs, performance metrics, account metadata, and derived analysis used to power dashboards, recommendations, and AI-assisted analysis and recommendations.

We store encrypted access tokens to maintain your Meta connection. You can revoke Meta access in Fannel or directly from Meta's Apps and Websites settings. We do not sell your Meta data to third parties.

D. How we use your data

Data is used solely to provide the Fannel service: syncing ad performance, generating reports, reviewing creatives, creating and managing guardrail rules, recommending account actions, and operating the platform on your behalf. We do not use your data for advertising.

Fannel does not automatically publish, edit, pause, or change your Meta ads unless you explicitly ask the product to take an action or configure a guardrail rule to do so.

E. Processors and AI providers

We use Supabase, Google Cloud, Tinybird, Sentry, Stripe, and similar infrastructure providers to host, process, secure, bill, and monitor the service.

For AI-assisted analysis and recommendations, relevant account, creative, and performance context may be processed by OpenRouter, Anthropic, OpenAI, and Google Gemini under service-provider terms.

F. Data retention

We retain your data for as long as your account is active or as needed for service operation, security, legal, and billing obligations. You may request deletion at any time via Settings → Account → Delete account.

G. Data deletion

To access, correct, export, or delete your data, use the in-app account deletion flow at Settings -> Account -> Delete account or email benjamin@fannelads.com with subject line "Delete my data". We will process deletion requests within 30 days.

Deletion removes your profile, connected Meta tokens and integrations, and workspace data you own. Shared agency data may be retained for remaining workspace members where required to preserve their account records.

H. Contact

Questions about this policy? Email us at benjamin@fannelads.com.